As the name suggests, the Luxe SOP System is ideal for managing the workflow of standard operating procedures so naturally when it came to the galley the first thing we thought of was hygiene checklists. This makes it perfect for the galley’s all-important hygiene checklists and we include SOPs for hot holding, cold holding, work surface sanitization, thermometer accuracy checks and sanitization, and general cleaning procedures throughout the galley and its storage areas.
What Happens when it all goes Pear-shaped? What do you tell the judge when it all goes pear-shaped? In the unfortunate event that an accident happens onboard your yacht, as…
There are literally hundreds of products that should never be applied to certain surfaces because they cause irreversible damage on contact. The best place to gain this knowledge—both what to do and what not to do—is directly from the manufacturer of the products. (The second best is from world-class experts.)
Our Luxe Knowledge Centre experts are the very best in their chosen fields, but their advice isn’t always applicable, since many manufacturers have their own unique finishing methods that require…
With over 40 years of combined experience working onboard, ex-Purser Jodie Clarke, and Captain Dave Clarke know a thing or two about the practicalities of a superyacht operation. After moving…
The optimum superyacht management system requires having all the relevant and necessary information at your fingertips in realtime The best piece of advice I ever received as a Captain was…
The Best Vessel Management Requires Planning for the Worst The best piece of advice I ever received as a Captain was this: “When making decisions, I should always ask myself:…
GUEST SERVICE – THE FRONT LINE It takes a whole crew to efficiently care for guests, but the service team is center stage morning, noon and night, doing their best…
How can SOPs increase efficiency and professionalism on board superyachts? Creating efficient and reliable standard operating procedures (SOPs) doesn’t always get prioritised on board superyachts. Crew are often time-poor and…
Everyone loves a new build. Being involved in the design and setup is the ultimate crew achievement. Why? For me it was an opportunity to ensure functional design and operation…